Athens-Clarke County Leisure Services
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Refund Policy for ACC Leisure Services Programs
Refunds for ACC Leisure Services programs are granted according to the following policy:
All refund requests must be received no later than seven (7) business days prior to the first day of the program or class. After the seven day deadline, refunds will not be granted without a written medical excuse from a licensed physician.
Refunds will be assessed an administrative fee of 25% of the amount paid. This fee applies to all programs with a fee of $5.00 or more. Fees collected of less than $5.00 will not be refunded (unless Leisure Services cancels the program/class).
If ACC Leisure Services Department is responsible for the cancellation of a program or class, a full refund will be issued.
Refunds will be issued only to the individual who registered the participant.
In unusual situations (patron is relocating, has an illness or becomes physically unable to continue the program, etc.) where a refund is requested for services that have been paid in advance, the balance of the remaining value may be refunded after receipt of a written request.
Behavior related dismissals may not be eligible for refund.
All requests for refunds will be forwarded to the appropriate Division Administrator for final approval.