Athens-Clarke County Leisure Services
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Refund Policy for ACC Leisure Services Rentals
Refunds for ACC Leisure Services rentals are granted according to the following policy:
For facility rental refund requests due to inclement weather for an outdoor facility rental, ACC Leisure Services reserves the right to issue a credit for a future reservation for the same type of facility within a twelve (12) month period from the date of the refund request in lieu of a refund. This may be offered in the form of a “rain check”.
There will be no refund of the facility fee or deposit, if applicable, if the cancellation is made less than thirty (30) days prior to the reservation date.
A refund less a 25% administrative fee of the amount paid may be approved when the renter submits a refund request at least thirty (30) days before the rental date.
Refund requests must be received from and refunds issued to the individual or organization that reserved and paid for the facility rental.
Rentals cancelled by ACC Leisure Services due to unforeseen circumstances like power outages or weather damage will be granted a full refund.
All requests for refunds will be forwarded to the appropriate Division Administrator for final approval.